Terms & Conditions
Welcome to MADEWALL.COM. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions.
1. Business Information
This website is operated by MADEWALL.COM, based in Bangalore, India. We specialize in custom photo framing and wall art products.
2. Products & Services
All our products are custom-made based on customer selections. Due to the personalized nature of our products:
- Minor variations in color, texture, or finish may occur
- Product images are for representation purposes only
3. Order Acceptance
We reserve the right to accept or reject any order at our discretion. Once an order is placed, it cannot be modified or canceled after production has begun.
4. Pricing & Payments
All prices are listed in INR (₹). Payments are securely processed through trusted payment gateways. We do not store your payment details.
5. Shipping & Delivery
- Orders are processed within the specified timeline
- Delivery timelines may vary depending on location
- Delays caused by courier partners are beyond our control
6. Returns & Refunds
Due to the custom nature of our products, returns are not accepted unless the product is damaged or defective.
- Customers must report damages within 48 hours of delivery
- Proof (images/videos) is required for claims
7. Intellectual Property
All content on this website, including images, designs, and branding, is the property of MADEWALL.COM and may not be used without permission.
8. User Responsibilities
Customers are responsible for:
- Providing accurate images and information
- Ensuring they have rights to use uploaded content
9. Limitation of Liability
MADEWALL.COM shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services.
10. Changes to Terms
We reserve the right to update these terms at any time without prior notice.
11. Contact Information
Email: support@madewall.com
Phone: +91 91082 59764
Address: #480, Maruthi Nilaya Building, Electronic City Phase 1, Bangalore – 560100